Privacy Policy

Who we are

Our website address is: https://safetyminder.co

Your privacy is important to Trans-Tasman Software Pty Ltd (hereafter called Safetyminder) . We developed this Privacy Policy to provide you with information on how we process your personal data when you create a Safetyminder account, interact with our customer support specialists, visit Safetyminder.com or visit other Safetyminder website or use Safetyminder apps that include a link to this Privacy Policy

To jump to a specific section of this Privacy Policy, please click on a link below:

• Categories of Personal Data Processed by Safetyminder
• Categories of Recipients of Personal Data
• Transfers of Personal Data
• Cookies and Similar Technologies
• Children
• Privacy Policy Updates
• Retention of Personal Data
• Data Controller and Data Protection Officer
• Your Rights

Categories of Personal Data Processed by Safetyminder

Personal data that is processed when you create a Safetyminder account:

When you create a Safetyminder account, we ask you to provide your email address and name. You can choose to provide only your first name or a nickname instead of your full name if you wish.

PURPOSES AND LEGAL GROUNDS:

(a) Safetyminder processes your email address because you use your email address and your password to sign in to your account. The legal ground for processing your email address for this purpose is based on Safetyminder’s legitimate interest in protecting the security of your account.

(b) Safetyminder also processes your email address for the purpose of sending you important information about your Safetyminder products, apps or account, such as important safety information or material changes to this Privacy Policy. The name you provide is associated with your account profile, and is displayed when you submit comments or other material on a Safetyminder website or app. The legal ground for processing your email address and name for these purposes is Safetyminder’s legitimate interest in providing you important safety or other information about your Safetyminder products, apps or account or material changes to this Privacy Policy, and in providing you an opportunity to engage with other Safetyminder users.

(c) If you provide your opt-in consent to receiving marketing information from Safetyminder, Safetyminder will also process your email address for the purpose of sending you marketing information about Safetyminder products and apps. The legal ground for processing your email address for this purpose is your consent. You may withdraw your consent at any time by changing your preferences in your Safetyminder account or through the unsubscribe link at the bottom of our marketing emails. The marketing emails you receive from Safetyminder are based on the preferences you provide in your Safetyminder account, the locale indicated by your Internet Protocol (IP) address, the types of Safetyminder devices you have added to your Safetyminder account, and any subscriptions included in your Safetyminder account. The legal ground for processing this data for this purpose is Safetyminder’s legitimate interest in reducing the number of marketing emails sent to each particular customer by selecting which customers receive a particular marketing email rather than sending every marketing email to every customer who has consented to receiving marketing emails.

(d) Safetyminder also processes your email address to associate it with your Safetyminder account when you interact with our customer support representatives. The legal ground for this processing is our legitimate interest in providing quality customer support.

Personal data that is processed when you sync your Safetyminder device:

When you sync your device through Safetyminder mobile app, we log data about the transmission, such as the IP address used when syncing, the sync time and date, crash/diagnostic logs, geographic location of the device, information about your device, information about the network used to sync (e.g., Wi-Fi or cellular) and device battery level.

PURPOSE AND LEGAL GROUND:

We process this information to help identify and resolve errors or syncing issues. The legal ground for processing this information for this purpose is Safetyminder’s legitimate interest in resolving errors or syncing issues and providing quality product support.

Personal data that is processed when you communicate with Safetyminder:

When you interact with our customer support representatives via email, telephone, online or in person, we collect personal data, such as your name, mailing address, phone number, email address and contact preferences; and information about the Safetyminder products you own, such as their serial numbers and date of purchase. We also may create event logs that are useful in diagnosing product or app performance-related issues, and capture information relating to the support or service issue. To improve customer service, subject to applicable laws, we may also record and review conversations with customer support representatives, and analyze any feedback provided to us through voluntary customer surveys. With your consent, our customer support representatives may sign in to your Safetyminder account, if appropriate, to help troubleshoot and resolve your issue.

PURPOSE AND LEGAL GROUND:

We use this information to provide you with customer and product support and to monitor the quality and types of customer and product support we provide to our customers. The legal ground for processing this information for these purposes is Safetyminder’s legitimate interests in providing quality product support. The legal ground for signing in to your Safetyminder account, if appropriate, to help troubleshoot and resolve your issue is consent, which you may withdraw.

Personal data that is processed when you purchase a product on a Safetyminder website__:

If you purchase a product on the Safetyminder website, then Safetyminder will collect your name, mailing address and telephone number. We do not view or store your payment card information. A third party, PayPal, processes customer payment card information when Safetyminder customers use a payment card to make a purchase on a Safetyminder website. We recommend you carefully review PayPal’s Privacy Policy.

PURPOSE AND LEGAL GROUND:

We collect your name, mailing address and telephone number so we can process your order and fulfill your purchase. The legal ground for processing your name, mailing address and telephone number for these purposes is performance of a contract. We also process your personal data as part of our fraud detection processes. The legal ground for processing your personal data for that purpose is our legitimate interest in protecting Safetyminder and our customers from attempts to engage in fraudulent transactions.

Personal data that is processed when you use location features on your Safetyminder device or app:

If you elect to use location-based services, such as weather, traffic information, fuel prices, movie times, and local event information, on your Safetyminder app or device, then the physical location of your device will be collected, in order for Safetyminder or our providers to provide you with such location-based services.

PURPOSE AND LEGAL GROUND:

The purpose of processing the location of your device is to provide you the location-based services you wish to use. The legal ground for processing this data for this purpose is performance of a contract.

Categories of Recipients of Personal Data

Other disclosures:

We may disclose personal data about you to others: (a) if we have your valid consent to do so; (b) to comply with a valid subpoena, legal order, court order, legal process, or other legal obligation; (c) to enforce any of our terms and conditions or policies; or (d) as necessary to pursue available legal remedies or defend legal claims. We may also transfer your personal data to an affiliate, a subsidiary or a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Safetyminder’s business, assets or stock, including, without limitation, in connection with any bankruptcy or similar proceeding, provided that any such entity that we transfer personal data to will not be permitted to process your personal data other than as described in this Privacy Policy without providing you notice and, if required by applicable laws, obtaining your consent.

Transfers of Personal Data

Safetyminder is a global business.  When you create a Safetyminder account, add personal data in your account profile, or upload data to your Safetyminder account, your personal data will be collected and stored on Trans-Tasman Software Pty Ltd servers in Germany and Australia. Personal data regarding individuals who reside in a country in the European Economic Area or in Switzerland is controlled by Trans-Tasman Software Pty Ltd U105/191 Greenhill Road Parkside South Australia,  Australia 5063

Cookies and Similar Technologies

Websites:

To help analyze how you and other visitors navigate Safetyminder websites, and compile aggregate statistics about site usage and response rates, we, with assistance from third-party analytics service providers, collect certain information when you visit our site. This information includes IP address, geographic location of the device, browser type, browser language, date and time of your request, time(s) of your visit(s), page views and page elements (e.g., links) that you click. We may use cookies, pixel tags, web beacons, clear GIFs or other similar tools on our site or in our email messages to assist us in collecting and analyzing such information. We use this information to provide better, more relevant content on our site, to measure the effectiveness of advertisements, to identify and fix problems, and to improve your overall experience on our site.

If you do not want information collected through the use of these technologies, there is a simple procedure in most browsers that allows you to automatically decline many of these technologies, or to be given the choice of declining or accepting them.

If you reside in the European Union or other jurisdiction that requires us to obtain your consent to use cookies on our sites, then you will have an opportunity to manage your cookie preferences on the sites; except that certain cookies are required to enable core site functionality, and you cannot choose to disable those cookies.

Safetyminder Mobile apps and Safetyminder Webapp:

We also collect data from users about their usage of Safetyminder mobile apps and Safetyminder Webapp. The types of analytical information that are collected include the date and time the app accesses our servers, app version, the location of the device, language setting, what information and files have been downloaded to the app, user behavior (e.g., features used, frequency of use), device state information, device model, hardware and operating system information, and information relating to how the app functions. Safetyminder uses this data to improve the quality and functionality of our mobile apps, Safetyminder Webapp; to develop and market products and features that best serve you and other users; and to help identify and fix app stability issues and other usability problems as quickly as possible.

The legal ground for processing this analytical information is our legitimate interest in understanding how our customers interact with our products, apps and websites so we can enhance the user experience and functionality of our products, apps and websites.

Here are examples of third-party providers of analytics and similar services we currently use:

ANALYTICS SERVICES:

• Google: Google Analytics is used to track site statistics and user demographics, interests and behavior on websites. We also use Google Search Console to help understand how our website visitors find our website and to improve our search engine optimization. Find out more information (opens an external site)about how this analytics information may be used, how to control the use of your information, and how to opt-out of having your data used by Google Analytics.

Children

We request individuals under 16 not provide personal data to Safetyminder. If we learn that we have collected the personal data from a child under 16, we will take steps to delete the information as soon as possible.

Privacy Policy Updates

We may update this Privacy Policy from time to time as we add new products and apps, as we improve our current offerings and as technologies and laws change. You can determine when this Privacy Policy was last revised by referring to the “Last updated” legend at the top of this page. Any changes will become effective upon our posting of the revised Privacy Policy.

We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice will be provided by email or by posting notice of the changes on the Safetyminder website and apps that link to this Privacy Policy.

Retention of Personal Data

We will retain your personal data as long as your Safetyminder account is considered to be active. In addition, see below under “Your Rights” for a description of your right of erasure.

Data Controller and Data Protection Officer

If you reside in a country in the European Economic Area or in Switzerland, then your personal data collected by Safetyminder is controlled by Trans-Tasman Software Pty Ltd which is located at U105/191 Greenhill Road Parkside South Australia,  Australia 5063.  Safetyminder’s EU Data Protection Officer is located at the same address and can also be reached by email at support@Safetyminder.co.

If you reside outside of the European Economic Area and Switzerland, then the personal data collected by Safetyminder is controlled by Trans-Tasman Software Pty Ltd U105/191 Greenhill Road Parkside South Australia,  Australia 5063, which you can also contact by email at support@Safetyminder.co

Your Rights

If you reside in the European Union, you have the right under the General Data Protection Regulation to request from Safetyminder access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, the right to object to processing of your personal data, and the right to lodge a complaint with a supervisory authority. If you reside outside of the European Union, you may have similar rights under your local laws.

To request access to or rectification, portability or erasure of your personal data, or to delete your Safetyminder account, visit Account Management Center.

If you live in the European Union and you wish to exercise your right to restriction of processing or your right to object to processing, contact Safetyminder’s EU Data Protection Officer at Trans-Tasman Software Pty Ltd U105/191 Greenhill Road Parkside South Australia,  Australia 5063 or by email at support@Safetyminder.co. If you do not live in the European Union but you believe you have a right to restriction of processing or a right to object to processing under your local laws, please contact Trans-Tasman Software Pty Ltd U105/191 Greenhill Road Parkside South Australia,  Australia 5063, or support@Safetyminder.co.